Distributor: TAMADA SAKE BREWERY (Tamada Sake Brewery Co., Ltd.)
Representative: Minaumi Onishi Address: 81 Shigemoricho, Hirosaki City, Aomori Prefecture, 036-8217
Phone number: 0172-34-7506
Email address: office@tamada-sake.com

Sales price <br data-start="267" data-end="270">Prices including tax are displayed on each product page.

Required fees other than the product price : Shipping fees (including regional and refrigerated delivery fees), bank transfer fees (if using bank transfer), customs duties, import taxes, and customs clearance fees (for overseas shipping / borne by the customer)

Payment methods and payment timing <br data-start="407" data-end="410">We accept credit cards (VISA/Mastercard/AMEX/JCB), Shop Pay, Apple Pay, Google Pay, and bank transfer (prepayment).
If you pay by credit card or electronic payment, please make payment at the time of placing your order. If you pay by bank transfer, please make payment within 7 days of placing your order.
We will ship the product after confirming payment.

Delivery time of the product <br data-start="589" data-end="592">We usually ship within 3 to 5 business days after confirming your payment.
Delivery may take some time depending on stock availability, weather, and traffic conditions.
Pre-order items and limited edition items will follow the schedule listed on each product page.

Delivery method of the product <br data-start="717" data-end="720">Delivery will be made by Yamato Transport (room temperature delivery or refrigerated courier service).

Regarding returns, defective products and cancellations <br data-start="779" data-end="782">Due to the nature of the products (alcohol and food), we cannot accept returns, exchanges or cancellations due to customer convenience.
However, if the product is damaged or has been sent in the wrong way due to our negligence, please contact us within 7 days of receiving the product.
We will check the situation and then either ship a replacement or refund you.
Returns will not be accepted without prior notification.

Return period <br data-start="943" data-end="946">Please contact us within 7 days of receiving the product.
Returns and exchanges will not be accepted after the deadline.

Refund Policy <br data-start="1011" data-end="1014">Once the returned item has arrived and been inspected, we will issue a refund according to your payment method.
It may take up to 10 business days for the transaction to be processed.
Depending on the processing status of your bank or card company, it may take some time for the payment to actually be reflected.

Alcohol Sales Manager Sign <br data-start="1141" data-end="1144">Name and address of the store: Tamada Shuzo Co., Ltd. (81 Shigemori-cho, Hirosaki City, Aomori Prefecture)
Name of alcohol sales manager: Minaumi Onishi Date of alcohol sales management training: Reiwa year month month month Deadline for next training: Reiwa year month month month name of training organization: Hirosaki Retail Liquor Association

Contact Information <br data-start="1282" data-end="1285">For inquiries regarding returns, shipping, and orders, please contact us below.
office@tamada-sake.com